Personal Experiences:
Sep 2015 Member Fundraising in Three Dos
(Student Activity)
Feb 2016 Member Marketing in Three Dos
Nov 2019 – Feb 2021 Worked at orange customer service
(ADSL technical support)
 Responsible for solving any technical
conflicts in ADSl connection
 Responsible for correction and solving
any problem with invoices
 Handling after sale service Verification
step by step with clients.
March 2021 – Dec 2022 Online check out specialist MENA and
customer service at inDrive
 Verifying drivers’ documents
 provide support to the driver only
through chat
Jan 2023 – present Customer service Team leader MENA at
inDrive
 supervise efficient running of the team
 contribute to training and development
of the team
 reporting on a monthly basis or as
otherwise required
 prepare and conduct presentations and
proposals
 Distributing job tasks to team members
on a daily basis
 supervise and make monitoring of team
members on a daily basis to monitor
their work