Ebtessam Faragallah Attia, B.A.
Gesr El Suez, Al Zaitoun
Mobile: 0111 8942 128
0120 5001 150
E-mail: ebtessambekhit@yahoo.com
E D U C A T I O N
Cairo University, Cairo, EG. Major: Bachelor of Arts, Translation

E M P L O Y M E N T  H I S T O R Y
03/2018- 30/ 11/2022 Office Manager at Youssef Family Trust company
For Exportation Cairo – Egypt
Duties and responsibilities
• Welcome gust and suppliers
• Responsible for answer phone calls
• Scheduling meeting and conference room for meeting
• Receive all emails memos and reply
• Managing calendar and meeting rooms
• Attending meeting and take minutes of meeting
• Receive and handle all incoming correspondence, letter, package
• Conduct any connection behalf of G M
• Order office stationery and equipment
• Record attendance and employee vacation
• Support senior managers in their mission
• ensure reception is tidy and clean
•
2014 – 30/11/2017 Sales Co-ordinator and Stock Controller – Peugeot CDCM, Cairo
Duties and Responsibilities:
• Responsible for PEUGEOT stocking in Egypt
• Recording the cars’ invoices on system
• Recording the bills of lading on system
• Responsible for car delivery to dealers and branches
• Responsible for customer reservations and cancellations reporting
• Responsible for custom duty
• Responsible for following up the arrival of the cars from Ragab to
the warehouse
• Responsible for the P.D.I the cars
• Responsible for the distribution of the cars between the branches
and the dealers
• Responsible for reporting the availability of spare parts for the cars
• Responsible for displaying the cars at the showrooms
• Communicate with customers to solve their enquiries
• Prepare correspondence, reports, documents for the sales director
manager
2006 – 2013 Sales Co-ordinator, Stock Controller and General Manager’s PA – Fiat, Cairo
Duties and Responsibilities:
• Responsible for Fiat stocking in Egypt
• Recording the cars’ invoices on system
• Recording the bills of lading on system
• Follow up for the cars’ clearance from free zone
• Responsible for the P.D.I of the cars
• Follow up the arrival of the customs releases of the cars from
Alexandria to Cairo
• Make the Quotations for companies and some Embassies
• Responsible for displaying the cars at the showrooms
• Recording the reservations for the branches and the dealers
• Record the price list for customers and dealers
• Distributing the cars between the branches and the dealers
• Responsible for delivering invoices and data certificates for
customer and dealers
• Responsible for cars delivery for customers and dealers
• Responsible for organizing weekly customers follow up sheets
• Follow up the payments of the cars with the dealers and the finance
department
• Follow up the payment of the cars with customers and finance
department
• Prepare car registration letters for the customers and the dealers
• Record and revise purchase orders for the customers and the
dealers
• Liaise deals with the dealers and the sub-dealers
• Communicate with dealers to discuss their orders and handle the
payments for the stock
• Communicate with the customers to resolve any enquiries
• Supervise the traffic staff
• Supervise the drivers’ staff
• Prepare correspondence, reports, documents for the sales manager
• Setup travel arrangements for the sales manager
• Maintain the appointments for the sales manager
• Prepare and maintain the expenses reports for the sales manager
• Setup and coordinate meetings with the dealers and the sales
manager
2004 – 2006 General Manager’s Secretary – Le Carnaval Food and Beverage, Cairo
Duties and Responsibilities:
• Daily follow up for the customer’s opinion in our product
• Data entry
• Prepare and manage for outside catering
2002 – 2004 General Manager’s Secretary – Challenge Shipment Group, Cairo
Duties and Responsibilities:
• Distribution of shipment between companies and other places
• Answer phone calls, take messages, or transfercalls to appropriate
person
• Manage and handle office equipment
• Data entry
• Create and Send greeting cards to the customers and the companies
in general events
2000 – 2002 Junior Administrator – Unitec (Subsidiary for Raya Holding), Cairo
Duties and Responsibilities:
• Take, write and distribute the minutes of meetings
• Organize internal and external events
• Maintain schedules and calendars of the engineering department
• Arrange and confirm appointments for sales department
• Handle incoming mail and other material
• Set up and maintain filing systems
• Set up work procedures
• Maintain databases
• Operate office equipment
1995 – 2000 General Manager’s Secretary – United Automotive Group (El-Kasrawi), Cairo
Duties and Responsibilities:
• Answer phone calls, take messages, or transfer calls to
appropriate person
• Prepare and manage correspondence, reports and documents
• Arrange meetings, travel reservations for the general manager
• Arrange and fix appointment for the general manger
• Organize internal and external events
• Record and deliver registration of the customers
• Set up and maintain filing systems

S K I L L S & A B I L I T I E S
General
• Reliable and punctual
• Neat, clean and professional appearance
• Reliable team worker
• Comfortable standing for long time periods
• Excellent multi-task
• Delivers exceptional customer service
• Engaging personality
Communication
• Great communication skills – very good spoken, written and read English
• Experienced in speaking to both individuals and large groups
Organizational
• Combining multiple jobs and weekly volunteer work
Computer / Software Skills
• Very well computer based
• Microsoft Windows
• Microsoft Office