Field courses:-

•  Course in Infection control, 2005.
• Course in dental implantation, 2006.
• Post Graduate Studies:
• Post graduate studies in Oral Medicine, Al-Azhar University 2006-2007.
• Professional Certified Trainer Diploma from AUC Jan, 2014.
•  Healthcare and Hospital Management Diploma from AUC, 2014.
•  Total Quality Management Diploma from AUC 2016.
• Safety and Occupational Health Specialist Certificate from National Health and
• Safety Institute October 2019.
•  Project Management Professional Course from Square Academy June 2020.
•  Digital Marketing Challenger course from Udacity August 2020.
•  Data Analysis Challenger course from Udacity August 2020.
•  Data Analysis Diploma from ASST (currently studying).
  Other certificates:
• ICDL.
• Sales and Marketing course scholarship from Ministry of Communication 2013.
•  Infection control full orientation from El-Zaitoun Hospital.
• ESQUA Quality Standards Orientation from El-Zaitoun Hospital.
• Safety and Occupational Health full orientation (practical) from El-Zaitoun
  Hospital.
• Computer and Technology skills:
•  Very good at using all Internet Applications.
•  Very good in using search engines.
•  Very good in using Microsoft office (word, PowerPoint).
•  Fair to good in using Microsoft Excel.
•  A fair knowledge for access and Photoshop.
• A familiar user of different healthcare systems (ERP).
  Analytical skills:
•  Good user for excel (started data analysis diploma in Arab Academy for Science
  and Technology)
•  Fair experience in data analysis but very good experience in problem solving
  based on data.

Work experience:-
Governmental Experience:

• Assistant Manager at Media department at Ministry of Health: July, 2018 till
  September, 2018.
•  Presidential Initiatives Coordinator: January,2022 till September, 2022.
•  Member of Technical office: January, 2022 till September, 2022.
•  Team Leader for Covid-19 vaccination: August,2022 till November,2022.
  Dental Field Experience:
• Al-Matareya Hospital: November, 2002 – October, 2003 as a dentist.
•  Belbeis Hospital: April, 2003 – January, 2004 as a dentist.
•  Dentistry department in El-Sharqeya Health Directorate: January 2004 – April
  2004 as Assistant manager.
•  Several Hospitals in Ministry of Health in El-Sharqeya: May, 2004 – March, 2010
  as a dentist.
•  Working as a dentist in my own clinic from January, 2004 – March, 2009.
•  Working as a dentist for several dental centers from 2009 till now.
  Health Insurance Experience:
•  GM assistant at Health Care Plan medical care company: August, 2008- July,
  2009.
•  Sales Executive at Medical Resources (Sales Agent for Prime Health for Medical
  Services): June, 2009- November, 2011.
•  Senior Sales at Medical Resources (Sales Agent for Prime Health for Medical
  Services): November, 2011- November, 2012.
•  Acting as Network Provider’s Manager at Med Right for Medical Services (The
  same owner of Medical Resources): November, 2012-April, 2013.
• Sales Unit Manager at Med Right for Medical Services (The same owner of
  Medical Resources): May, 2013- November, 2015.
•  Alex Branch Supervisor at Med Right for Medical Services (The same owner of
  Medical Resources): November, 2015 till August 2016.
  Quality Management Experience:
•  Quality co-coordinator to take the ISO certificate in Med Right for Medical
  Services.
•  A freelancer Quality Consultant at several projects with Ministry of Health and
  other private organizations (Shamseya Agha Khan, Om Habibi charity) from 2015
  till 2018.
•  A team leader for National Quality Accreditation Project at Bostan Diagnostic
  Eye Center (Through Shamseya for innovative community and healthcare
  solutions: August 2018- October 2019.
• Quality Manger at Green Valley for Medical Wastes Disposal: July 2019 to
  November 2019.
•  Remote Quality Supervisor at Andalusia Group (KSA Hospitals): December,
  2019 to February, 2020.
  Project Management Experience:
•  Project Chapter Leader of Tabibi New Cairo clinic through Shamseya for
  innovative community and healthcare solutions: March 2019 to August, 2019.
•  Aswan Governmental Primary care units’ assessment project with Om Habiba
  Foundation (Agha Khan) in 2015.
•  Hurghada Governmental Primary care units’ assessment project with Agha Khan
  Foundation in 2016.
•  Project manager for automating patient files for the previous 3 years in Bostan
  Diagnostic Eye Center in 2018.
•  Project Manager at (El-Dabaa Medical Center: October 2023, till now).
  Facility and Operation Management Experience:
•  Operation Manager at Royal Scan Centers (I was a shareholder): October, 2016-
  October,2018.
•  Facility Manager at Almaza Children Hospital: August, 2017 till April, 2018.
•  Healthcare Facility Manager at BDEC Diagnostic center: August, 2018 to
  October, 2019.
•  Chapter Leader of Tabibi New Cairo clinic through Shamseya for innovative
  community and healthcare solutions: March 2019 to August, 2019.
•  A member of the management team in Tabibi through Shamseya for innovative
  community and healthcare solutions: January 2019 to October, 2019.
•  Lab Branches Operation Manager at Cairoscan for Radiology and Lab.:
  November 2022, till November 2023.
•  Project Manager at (El-Dabaa Medical Center: October 2023, till now).
  Training Experience:
•  Training Manager at El-Zaitoun Hospital: March, 2017 till August 2017. (Soft
  skills training + Infection control training for workers and link nurses + Safety
  and occupational health training + Patient safety and patient rights training).
•  Dental Training Consultant at Health Connect (Care Plus KSA) from March 2022
  till now.
  Medical Coding Experience:
•  Senior Dental Coder at Health Connect (Care Plus KSA) from February 2020 till
  now.
•  Dental Training Consultant at Health Connect (Care Plus KSA) from March 2022
  till now.
  Recruitment Experience:
•  Recruitment for the whole staff in Med Right for Medical Services in Alexandria
  Branch 2015 till 2016.
• Freelancer recruiter at Tabibi from March 2019 to August, 2019
•  Freelancer recruiter at MedCall Egypt from October,2023 till January 2024.
  Inventory and Supply Chain Experience:
•  Coding all assets in Almaza Hospital and creating a simple spreadsheet to monitor
  their maintenance.
•  Prediction of all upcoming inventories for the hospital in Almaza Hospital in
  2016.
•  Coding all assets in Cairoscan for Radiology and Labs in all lab branches.
•  Prediction of all upcoming inventories for the lab branches upon the actual
  utilization for each branch.
  Accomplishments:
•  Med Right for Medical Services:
  – Assisted in building a new team of Med Right Company.
  – Building Med Right network providers from scratch when the company was established
  2012.
  – A member of the quality team that assisted in taking ISO certificate for Med Right for
  Medical Services year 2015.
  – Meeting the organizational and departmental targets.
  – Successfully managing all tenders and bids documentations.
  – Establishing Alex branch (managing space, equipment, recruiting, handling providers,
  negotiating with current clients and making new deals with new clients).
  – Handling all providers and clients’ problems in Alexandria up-to-now.
•  El- Zaitoun Specialized Hospital:
  – Creating a full program for training all the orthopedic staff including surgical
  department and all the linked departments (Patient entry, patient files, patient accounts,
  infection control, quality and patient rights, safety and occupational health, nursing staff,
  hospitality, pharmacy, radiology, lab, orthopedic doctors, workers).
  – Scheduling training programs in (health and safety, communication skills, infection
  control and quality in health care) for all hospital staff.
  – Training programs in soft skills (communication, presentation, leadership).
•  Royal Scan Centers:
  – Assisted in establishing policies and procedures.
  – Helping in Centers branding.
  – Applying Quality standards at all the centers.
  – Training new staff.
•  Almaza Hospital:
  – Writing all the job descriptions for Almaza hospital employees.
  – Establishing all operational policies and procedures.
  – Help hospital branding.
  – Training all the involved hospital staff with infection control, quality standards.
  – Establishing a referral system for equipment break ups.
  – Establishing a coding system for the whole hospital assets.
•  Bostan Diagnostic Eye Center:
  – Supervising all the facility activities and ensuring that all processes are done with
  standards.
  – Writing all the work instructions for all diagnostic investigations done at the center.
  – I have made a salary hierarchy based on experience and qualifications.
  – I have recruited and trained new employees and also, I have trained the old ones on
  customer service ethics and communication skills.
  – I developed a rewarding/punishment system with KPI’s.
  – I established an infection control, quality and reporting system for the center.
  – I made some updates in the ERP system in order to ease the process for the accounting
  department and for doctors.
  – I did some small projects to help improve waiting time and increase the patient
  satisfaction.
  – Preparation for the foundation level for the Egyptian National Accreditation for quality
  in healthcare organizations.
•  Cairoscan for Radiology and Lab. services:
  – Supervising all branches activities and ensuring that all processes are done with
  standards.
  – I was the project manager in the smooth separation of the sub lab group “LabMed
  Egypt” with handling all people, administrative and inventory issues for the separation.
  – I was a member for launching a new Lab system replacing the current system.
  – I managed the entire branches inventory according to the actual utilization for each
  branch.
  – Making a new smooth workflow between lab branches and other concerned departments
  “Accounting, Central lab, inventory,…etc).
•  MedCall Egypt:
  – Recruiting all medical and non-medical staff for the project.
  – Furnishing all the facilities in the emergency center including medical and non-medical
  equipment and the ambulance service.
  – Writing all polices for the center.
  Strength points and Qualifications:
•  I have excellent leadership skills with the adaptability to work cooperatively with
  a wide range of personalities.
•  I have excellent planning skills.
•  I am a team player.
• I have proven ability to identify, analyze, and solve problems.
• I have a very good quality and data analysis experience.
• I have excellent communication, presentation and negotiation skills.
•  Capable of meeting tasks and targets deadlines.
•  Excellent at manage cost reductions and budget management.
• Excellent decision maker.