Skills:-

Excellent knowledge of Microsoft office and databases with ICDL Certificate
• My skills and responsibilities IS:-*Welcomes patients and visitors to the medical office by greeting patients and
visitors in person and on the telephone and answering inquiries or referring questions to other staff members.
• Schedules appointments for the physicians and physician assistant to optimize patient satisfaction, provider time
and most effective use of examining and treatment rooms. Prepares a daily schedule of examinations for each
provider.
• Retrieves patient files from cabinet, checks for correct sequence of papers, inserts new patient record forms, and
places files in sequence for physician examination or treatment.
• Endeavors to keep patients on schedule by reminding provider of service delays.
• Assists ill or distraught patients as necessary. Telephones taxis or family members when necessary for
transportation.
• Maintains reception area in a neat and orderly condition.
• Assists patients with insurance papers and billing questions.
• Opens and sorts office mail. Delivers outgoing mail to the post office at end of day.
• Participates in the medical office emergency routine when required. Summons ambulance or EMS or assists other
staff members as needed.
Experiences: –
-From1-2-2020 to 30-09-2023 Head Receptionist and trainer in CAIRRO SCAN for medical radiation.
-From 1-5-2019 to 30-12-2020 Head Receptionist and customer service in AL SHAMS for medical analysis.
-From 1-5-2017 to 1-1-20219 Senior Receptionist and customer service in Cairo lab medical analysis.
-From 1-2-2016 TO 1-3-2017 Head Receptionist and customer service in HAYATT HOTEL Saudi Arabia .
-From 1-2-2014 TO 30-12 2015 Senior Receptionist and customer service in HASSAB LAB for medical radiation.
-From 1-2-2012 TO 30-12-2013 Receptionist and customer service in BADR ALSAMA HOSPITAL IN OMAN.
-From 1-9-2010 TO 1-9-2012 Receptionist and customer service in ROYAL LAB for medical radiation.
-From -1-2007 TO 1-5—2010 Receptionist and customer service in AL MOKHTABAR LAB for medical radiation