Courses & Training attended :-
Communication and Self Skills: AUC Grant
-Axes: (Body Language, Eye Contact, Expression Verbal + None Verb, Time Management).
General English: British Council Institute
– Axes: (General terms, words and vocabularies, written, and oral tests).
Meta Training Of Trainers (TOT): Zeyada Academy
– Axes: (Soft Skills of Trainer, How to train others as Learning Methods, Prepare from body
language, reach the information, Prepare Suit Case, Seminar, and Webinar).
Meta Life Coach: Institute of Psychological Studies
– Axes: (Train self and others on Understanding Challenges and Obtain them, Life Cycle,
How to Success Targets, How to Gain New Skills).
Project Management Planning (PMP): Edrak Academy
-Axes: (Project Management, Leadership, Planning Process, Organizing, Etc).
Diploma of integrated Psychology: Institute of Psychological Studies
– Axes: (Mental Health, Family Counseling, Positive Upbringing).
Computer Science
-Axes: (Microsoft Office Package, Computer Programmers and Systems, IT, and Others).
Customer Service: Vodafone Telecom
– Axes: (Handling Customers, Solving problems).

Work Experience:-
1) School: Nile International Egyptian Schools (NIES)
– Title: Auxiliary Administration Manager
-Functional :-
a) I took charge of the security department to fulfil instructions throughout the day.
b) Supervised the hygiene department to achieve the value of hygiene and health care.
c) Follow the movement of school buses in a way that leads to following safety instructions.
d) Regular maintenance with technicians, to intensify problems and solve them directly.
—————————————————————————————————————————————————————————————————–
2) Factory: Epytro for Industry and Engineering Services
– Title: Office Manager and Assistant to GM
-Functional :-
a) Directing administration instructions from GM to all sections and executing with them.
b) Making weekly and monthly reports for permanent follow-up and reaching points.
c) Responsible for each belonging to the GM office such as files, emails, phone calls, and faxes.
d) Organize meeting rooms and prepare everything for visitors as a kind of meeting.
—————————————————————————————————————————————————————————————————–
3( Company: Diet Nutrition for Health Care and Slimming
– Title: Branch Representative
– Functional :-
a) I was responsible for monitoring the products, inventory of each product, and orders.
b) Responsible for banking financial transactions, and reports to the accounting department.
c) Prepare daily reports on sales, merchandise, and news or emergency to the CEO.
d) Making rotation meetings to explain any new instructions, information or products.
—————————————————————————————————————————————————————————————————–
4( Company: Al-Moez Holding Group for Buildings
– Title: Front Office Admin & Receptionist
– Functional :-
a) Follow up and respond to email and fax correspondence.
b) I worked to coordinate meetings, visits, and interviews according to available updates.
c) Always updating paper and electronic databases for customers, employees, and third parties.
d) Responsible for attendance and departure, and submitted monthly reports to HR.
—————————————————————————————————————————————————————————————————–
5) Company: Prime Express Shipping and Logistics
-Title: Operation Supervisor
– Functional :-
a) I followed the business and practice with the ERP system for the project.
b) Worked on monitoring the performance of CSR and analyzing the Kpi’s report.
c) Made random calls to inquire about customer complaints and work on resolving them.
d) I honored to create logistical solutions to ensure shipments delivery in implementation plan