Key Strengths:
• Communication Skills: Strong interpersonal and communication skills, facilitating effective collaboration
with clients and cross-functional teams.
• Client Relationship Management: Proven ability to cultivate and maintain strong client relationships,
ensuring satisfaction and loyalty.
• Strategic Planning: Proficient in developing and implementing financial and customer satisfaction
strategies to maximize profitability and support organizational goals.
• Problem Solving: Strong problem-solving skills through analytical thinking and the implementation of
effective solutions.
• Empathy and Interpersonal Skills: Outstanding empathy and interpersonal skills, fostering positive
connections and understanding in both team and client interactions
Education
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2002-2006
Bachelor of commerce at Ain Shams University
Experience
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2016- present
HR, Accountant and Customer Relationship Officer at Nutrilife Clinic
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2007- 2015
Accountant and Customer Relationship at Ali Salim Al Jeadi company (Sharjah, United Arab Emirates)
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Key tasks include:
– Submit financial and accounting timely report.
– Develop financial processes and polices.
– Work as a customer relationship officer, dealing with customers’ complaints and requests.
– Handle the customers’ feedback and customized requests
