Courses:-
ICDL course (Cairo University) 02/2023- 05/2023
• Microsoft (Excel- word – PowerPoint – outlook).
• How to write an Email.
• principal information technology (IT).
Entrepreneurs (Ministry of Youth and Sports) 06/2022 – 12/2022
Digital Marketing (Ministry of Youth and Sports) 02/022 – 04/2022
Principal Search Engine Optimization (SEO)
This means that when you search for a specific product, it is the product whose first results appear in search engines.
Experience:-
A receptionist at a dental clinic (Happy Smile) 12/2022- 08/2023
• Welcome patients as they arrive, check them in for their appointments and update their records as necessary.
• Manage the appointment calendar, and schedule appointments for patients.
• Answering Inquiries: Handle phone calls and in-person inquiries from patients regarding appointments.
• Managing Waiting Area: Maintain a clean, organized, and comfortable waiting area for patients.
• Assisting, Dental Staff: Act as a liaison between patients and dental staff.
Call center (Vodafone cash) 02/2022 – 10/2022
• Providing assistance and support to customers via phone calls, emails, or chat to address inquiries, resolve issues, and
provide information about products or services.
• Handling Inbound Calls: Answering incoming calls from customers, addressing their needs, processing orders, handling
complaints, and providing general assistance.
• Technical Support: Providing technical assistance and troubleshooting guidance to customers experiencing issues with
products or services.
Real state (Tag Misr company) 09/2019- 12/2021
• Assist clients in buying, selling, or renting properties.
• Conduct market research to determine property values.
• Market properties through various channels, such as online listings, advertisements
• Ensure compliance with real estate laws and regulations.
Technical Skills
• Microsoft (Excel- word – PowerPoint – outlook)
• Problem-Solving Skills.
• Multi-Tasking: Ability to handle multiple tasks.
• Basic computer skills.
• Time Management.
• Attention to Detail: Pay close attention to detail when entering customer information
Education:-
Studying at the Faculty of Law, Ain Shams University (In The final stage)
