EXPERIENCE
PATIENT AFFAIRS OFFICER
FROM 2020 TO 2023
JOB DESCRIPTION:
AS A PATIENT AFFAIRS OFFICER AT AL-SALAM HOSPITAL, EL MOHANDSEEN
BRANCH, I HAVE GARNERED THREE YEARS OF EXPERIENCE FROM 2020 TO
2023. IN THIS ROLE, I HAVE BEEN RESPONSIBLE FOR MANAGING VARIOUS
ASPECTS RELATED TO PATIENT CARE AND ADMINISTRATION WITHIN THE
HOSPITAL. MY DUTIES INCLUDED ENSURING THE SMOOTH COORDINATION
OF PATIENT ADMISSIONS, FACILITATING COMMUNICATION BETWEEN
PATIENTS AND MEDICAL STAFF, ADDRESSING PATIENT INQUIRIES AND
CONCERNS, AND MAINTAINING ACCURATE RECORDS OF PATIENT
INFORMATION. ADDITIONALLY, I HAVE ACTIVELY PARTICIPATED IN
INTERDISCIPLINARY TEAMS TO IMPROVE PATIENT EXPERIENCE AND
STREAMLINE HOSPITAL PROCESSES. MY ROLE REQUIRED A HIGH LEVEL OF
ATTENTION TO DETAIL, EXCELLENT COMMUNICATION SKILLS, AND THE
ABILITY TO WORK EFFECTIVELY UNDER PRESSURE WHILE PRIORITIZING
PATIENT WELL-BEING AND SATISFACTION.
ORMAN SCHOOL: 1 YEAR
DURING MY TENURE AT ORMAN SCHOOL, I SERVED AS AN ENGLISH
TEACHER, WHERE I HONED MY INSTRUCTIONAL SKILLS AND FOSTERED A
DYNAMIC LEARNING ENVIRONMENT TO FACILITATE STUDENTS’ ENGLISH
LANGUAGE PROFICIENCY AND COMPREHENSION.
EGYPTIAN SCHOOL: 3 YEARS
AT THE EGYPTIAN SCHOOL, I WORKED AS AN ENGLISH TEACHER,
INSTRUCTING STUDENTS IN ENGLISH LANGUAGE SKILLS, GRAMMAR,
VOCABULARY, AND LITERATURE, WHILE ALSO FOSTERING A POSITIVE AND
ENGAGING LEARNING ENVIRONMENT.
LEADER TRAVEL: 2 YEARS
DURING MY TENURE AT LEADER TRAVEL AS A SECRETARY, I EFFICIENTLY
MANAGED ADMINISTRATIVE TASKS, COORDINATED TRAVEL
ARRANGEMENTS, AND FACILITATED COMMUNICATION BETWEEN CLIENTS
AND STAFF, ENSURING SMOOTH OPERATIONS WITHIN THE TOURISM
COMPANY.

Education :- BACHELOR OF ARTS IN HISTORY DEPARTMENT