Ramy El Hamamsy

Resume Details

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Ramy El Hamamsy

Resume Description

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Skills and Courses:

  • Certified Quality Coach Senior Analyst using the below Techniques (GROW – SANDWICH) from Vodafone UK
  • Cisco System Quality and Audit Certified.
  • Certified (Customer Service Excellence) program from Oxford University.
  • Six Sigma yellow belt certified while working at Xceed Contact Center.
  • CRM – Oracle – ERP – Siebel – Crystal systems certified user.
  • Critical Thinking for Mid Management, from LinkedIn.
  • Translating and simplifying Fertilizers Magazines (Argus – ICIS)

Personal Qualifications:

  • I have the will to succeed using the latest scientific tools.
  • very good communication skills
  • Hard worker, can work at various work sites under pressure.
  • have the ability to learn working in new fields.
  • from my experience, I gained the skills of team working and dealing with different people.
  • I can always add to the place I’m working at, suggesting possible new ideas for improving work.

Education

1996/2000

Bachelor's of English Literature at Ain Shams University

Experience

2023/now

Assistant School Manager at Royal Canadian International School

2022/2023

Principle Assistant at Stanford International School

2019/2022

Chairman Personal Assistant at Evergrow for Specialty Fertilizers

2013/2018

Performance Manager at UK Advanced Tech Hub

2009/2013

Senior Quality Assurance Analyst at Xceed Contact Center

2005/2009

English Teacher at NIS

2002/2009

English Teacher at Future Language School

2001/2002

Receptionist at Hilton Taba Hotel

  • Updated 11 months ago

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