Relevant Skills:-
Excellent writing and editorial skills. Ability to communicate and defend difficult issues to senior management. Ability to deal sensitively in a multi-cultural environment and build effective working relations with clients and colleagues.
Trainings:-
Management Handling Training: Perception of the managerial skills.
Complaint Handling Training:-
How to handle guest’s complaints. Deliver guest’s complaints to the Upper Management in order to achieve better service. Achieve the guest’s satisfaction
Hazard Communication Training:-
Ways to avoid hazards and dangerous accidents within the hotel through following the required safety procedures?
Train the Trainer:-
How to be responsible for the place you are managing through trainings
Cement Technology Course:-
Identifying the whole process of Cement formulation, production, packing and methods of selling and exporting, etc.
Sales Academy I
Sales Academy II Course
Everything related to Sales field – Market- Pricing
Identifying all the main and valuable principles and values that help the person developing and maintaining successful features that can build and strengthen personality, character and career.
Software: Microsoft office 97-98,2000, Fidelio, Excel, Micros, Advanced Excel, Word, Advanced Power Point, Internet, J.D.Edward System, UPS & ARAMEX Billing System.
Education
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1994 - 1998
Bachelor of Science: Major, Chemistry & Clinical Analysis Specialisation at American University in Cairo
Experience
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01/2015 – 08/2015
Senior Sales & Marketing Manager at RUM Calibration, Qualification & GMP Consultation
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Responsibilities:
1. Selling & marketing for Calibration, Qualification, GMP & GPD Consultation Services.
2. Meeting, working with & following up different types of customers and sectors i.e. Industrial Sector, Medical Sector i.e. Hospitals, Laboratories, Pharmaceutical Companies & Factories, Drug Stores, Food Sector, Hotels Sector, Engineering & Constructions Sector, Chemical Sector, Export Sector, Science & Research Sector, etc.
3. Preparing the Top Management several reports i.e. a monthly action plan report, Sales & Marketing Analysis for the performance report issued at the end of each month to the Top Management .
4. Participating with the Top Management to put the strategy plan for sales & marketing.
5. Preparing a monthly visiting plan to the Top Management that indicates sectors to be covered, customers to be visited, number of visits per month, a complete market coverage & survey that indicates competitors market coverage, distribution, their customers, their market share. -
06/2013 – 01/2015
Senior Sales & Marketing Manager at RUM Industrial Gases Co. L.L.C.
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Responsibilities:
1. Selling & marketing for different types of gases in gas phase (package/cylinder) i.e. Oxygen, Hydrogen, Nitrogen, Carbon Dioxide, Argon, Acetylene, Mix Gases, Specialty Gases or in a liquid phase like Liquid Oxygen (LOX), Liquid Nitrogen (LIN), etc.
2. Meeting, working with & following up different types of customers and sectors i.e. Industrial Sector, Medical Sector, Food Sector, Science & Research Sector, etc.
3. Preparing the Top Management several reports i.e. daily customers’ requirements report, monthly action plan report, weekly action plan report, annual budget report.
4. Participating with the Top Management to put the strategy plan for sales & marketing.
5. Contributing to represent RUM in “MENA Energy, Oil & Gas 2013 Exhibition” held 4th & 5th Nov 2013 in Le Meridian Hotel Amman.
6. Preparing a monthly visiting plan to the Top Management that indicates sectors to be covered, customers to be visited, number of visits per month, a complete market coverage & survey, etc. -
03/2012 – 03/2013
Commercial Director at Dijla Co. For Food Industries Ltd
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Responsibilities:
1. Being the main focal correspondence between Dijla and all external companies worldwide in a form of explaining, supporting and conveying Dijla’s business strategy and being keen to launch, maintain and strengthen successful mutual and permanent business deals and relationships with these companies.
2. Being responsible for handling, purchasing and negotiating all business deals and inquiries Dijla requires out of food items i.e. meat, chicken, soy, soy fiber, etc, food techniques, machines for the factory, uniforms for the labours, spare parts and equipments from UK, Netherlands, USA, India, Sweden, Brazil, Australia, Germany, Italy, Spain, France, Argentina, China.
3. Having the full authority to speak, negotiate and confirm on behalf of the Chairman.
